Effective Date: January 2025
At M Squared Infrastructure Pty Ltd (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us or use our services. By engaging with our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that is necessary for the operation of our business and the provision of our services. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, postal address.
- Billing Information: Payment details, credit card information (where applicable).
- Service Information: Information related to services you request or use, including feedback or requests for assistance.
- Website Usage Information: IP address, browser type, operating system, referring URLs, and other details about how you interact with our website.
2. How We Collect Information
We collect personal information in the following ways:
- Directly from You: When you inquire about our services, place an order, fill out forms on our website, or contact us for support.
- Automatically via Technology: We collect certain data when you visit our website through cookies, tracking technologies, or similar means.
3. Why We Collect Your Information
We use the information we collect for the following purposes:
- To provide and improve our electrical services.
- To process transactions, including billing and payment.
- To communicate with you, including responding to inquiries, providing support, or sending important notices related to our services.
- To personalize your experience on our website and offer relevant content.
- To ensure the security and integrity of our website and services.
- To comply with legal obligations.
4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- To Service Providers: We may share information with third-party vendors, contractors, or service providers who assist us in delivering our services, such as payment processors, IT service providers, or marketing agencies.
- For Legal Compliance: We may disclose your information as required by law, such as in response to a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
We do not sell, rent, or lease your personal information to third parties.
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use physical, technical, and administrative safeguards to ensure the confidentiality and security of your data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Access and Correction of Your Information
You have the right to access and correct your personal information that we hold. If you would like to update, modify, or delete your information, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze trends, and track website traffic. Cookies are small data files placed on your device that allow us to recognize your browser and remember certain preferences. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.
8. Links to Other Websites
Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
M Squared Infrastructure Pty Ltd
Email: info@msquaredinfrastructure.com
Phone: 1300 677 827
Address: Unit 9/28 Enterprise Dr, Rowville VIC 3178
By using our services, you acknowledge that you have read and understood this Privacy Policy.